About Us

Who we are

MVEMS is a volunteer, state certified Basic Life Support (BLS) ambulance service serving The Town of Monroe's community of approximately 20,000 people. MVEMS has over 80 members to date of which the majority are Connecticut certified Emergency Medical Technicians (EMT's). The remaining members are Medical Response technician (MRT's), trained in CPR for the Health Care Provider and other medical therapies, or who are awaiting EMT training, and Ambulance Drivers only certified with emergency vehicle training and CPR. MVEMS sponsors an EMT-Basic class every year which allows members of the community, surrounding towns, and the town Firemen, to become certified EMT's. MVEMS currently provides emergency care for the Town of Monroe 24 hours a day, 7 days a week, throughout the entire calendar year. Members annually volunteer more than 25,000 hours of community service.


The Call Comes In

When an emergency occurs on in town, an individual involved calls 911 and reaches the Monroe Town Police or the State Police via cell phone. The police, whichever you may reach will then direct the call to a Emergency Medical Dispatcher (EMD), who will take information and then will dispatch M VEMS. The duty crew then responds in one of our ambulance from headquarters, which is located on Jockey Hollow Road. Our average response time is under 5 minutes due to the size of our town and location of the EMS building. All life-threatening calls require simultaneous dispatch of Advanced Life Support Paramedics, typically American Medical Response out of Bridgeport. Most patients go to Bridgeport Hospital or St. Vincents , just 15 minutes from town; however MVEMS also transports to Griffin Hospital on a regular basis. Patients needing Transport to Yale have a AMR ambulance dispatched to transport them to there. More critically injured trauma patients go to a trauma center, Bridgeport being the only Level II Trauma Center. Yale being the only Level I in the area. If needed, MVEMS will seldomly utilize Lifestar transport helicopters to get critical patients to their final destination in the fastest manner possible.